Which of the following is NOT a typical Network Operations Center (NOC) activity?

Which of the following is NOT a typical Network Operations Center (NOC) activity?

• A. Marketing the service to potential customers
• B. Remote monitoring and incident management
• C. Coordinating preventative maintenance with data center teams
• D. Resolving network outages

Answer: (C)

NOC work centers on real-time network visibility and rapid response to keep services up. The activity that isn’t typical is coordinating preventative maintenance with data center teams because planning and scheduling preventative maintenance is a facilities or data center operations task, not the day-to-day reactive and incident-driven work of the NOC. The NOC handles ongoing monitoring, alerting, incident management, and restoring service when outages occur. It may support maintenance windows by ensuring systems are monitored during the period, but the actual coordination of preventative maintenance is outside its core remit.

NOC work centers on real-time network visibility and rapid response to keep services up. The activity that isn’t typical is coordinating preventative maintenance with data center teams because planning and scheduling preventative maintenance is a facilities or data center operations task, not the day-to-day reactive and incident-driven work of the NOC. The NOC handles ongoing monitoring, alerting, incident management, and restoring service when outages occur. It may support maintenance windows by ensuring systems are monitored during the period, but the actual coordination of preventative maintenance is outside its core remit.